FAQ
FAQ
  • How to use "Please scan the QR code on the body label with your phone" to connect the camera to the router (AP hotspot network)  
    Preparation before configuration:

    1) Power on the camera, press and hold the reset button for a few seconds, and then hear the camera voice prompt "reset successful". When the voice prompt "please scan the QR code on the body label with your phone and wait for connection" and a beep sound "beep..." is emitted, it indicates that the device is in a waiting configuration state
    2) Turn on WLAN on your phone and connect to WiFi for configuring the camera network

    Configuration steps:

    1) Open the app, click the "+" button in the upper right corner of the device list ->scan the QR code on the device label with your phone, and follow the system prompts to continue the operation. If the QR code is damaged, click [Unable to find the body QR code, please click here], click [AP hotspot connection], and follow the system prompts to continue
    2) Select the WiFi that needs to be configured for the device, enter the WiFi password, and click [OK]
    3) Select [Connect to hotspot]
    4) Select the device hotspot (starting with XVV) on the [WLAN] or [Wi Fi] interface of the phone, confirm the connection hotspot, and return to the APP. The device will automatically connect to WiFi
    5) The camera voice prompt "Received configuration information - Network connection in progress - Network connection completed" indicates successful configuration, and the APP prompts "Add completed"

  • How to use "Please scan the QR code on the body label with your phone" to connect the camera to the router (QR code distribution network)  
  • How to use "Bluetooth Ready" to connect the camera to the router (Bluetooth network)  
  • How to add smart gateway devices  
  • How to connect the camera to the router without a QR code  
  • During the configuration process, the device prompts' network connection completed ', but the APP does not prompt' add completed '